And nothing but relevant information.
You know it: relevant information can make a crucial difference for your job or business. You also know how difficult it can be to find that information.
If it is out of reach of your search tools (perhaps in your team’s files or in a colleague’s address book), chances are you will never find it. And if a search engine finds it for you, you might still have to identify it among the hundreds, if not thousands, of search results. Or perhaps you are looking for that result you found the other day and saved in a safe place (but where)? If only someone could help you find information…
Your colleagues. That’s who.
What if… you could search among your vice-president’s favorite Web sites? Or through internal documents—invisible to Google? Or within the contacts of your sales representative? What if you could search all of these sources at the same time? What if you could not only search, but also manage and share information? What if you could do it all with just one tool—a tool you need not even install on your company’s IT infrastructure, one you can use right away, on top of those you already use?
What if, in sum, you could do what people have done forever: rely on experts, ask knowledgeable friends, learn from others, but do so even when these are not available for you? Do it fast. Efficiently. Reliably. Now that is what “enterprise social search” is all about. Enterprise social search means social expertise: search results are relevant—always. Enterprise social search fosters social intelligence: expertise flows, lives, grows. And enterprise social search enables a higher social productivity, as searching is not only more effective, but also more efficient.
Search information
Going beyond conventional search tools, Knowledge Plaza breaks the “information silos” by offering combined search across many sources. At the convergence of searching and browsing, it allows not only faceted search within shared items, thus producing instant directories, but also contextual search, which is nothing less than on-the-fly vertical search engines.
Manage information
Combining what computers do best and what people do best, Knowledge Plaza allows you to save, organize, and intelligently share sources, documents, e-mails, even contacts. With alerts and watchlists, it can monitor and trap information automatically. And by analyzing the way information is being shared, it can identify meaningful relationships across sources, documents, and people, and even visualize these relationships graphically.
Share information
With its balance of company-defined and user-defined tags, Knowledge Plaza offers the best of both worlds: a flexible synergy between rational taxonomy and intuitive folksonomy. Thanks to its ability to organize related tags, it also ensures that “self-organization” be no euphemism for “total chaos”: the more people use the Plaza, the more powerful it becomes. And with its careful access control, it will help your company construct a safe, trusted network—entirely within the firewall.
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