Mixed by Fabienne Vandekerkove (CKO @ Whatever) in Knowledge mgmt
July
An article originally posted on harvardbusinessonline.hbsp.harvard.edu
“Big companies are good at innovating within silos, but woefully bad at combining creative energies across divisions to build new businesses. (…) According to the authors, Adam Kleinbaum and Michael Tushman, the solution, we think, lies not in reorganization but in informal communication through the social networks that exist throughout the company. These networks must be shaped and cultivated to efficiently find and exploit innovations.”
Read the full article at harvardbusinessonline.hbsp.harvard.edu
In my opinion…
Stimulating HBR article ! I can’t agree more with the authors about the fact that “(…)company executives shouldn’t expect informal, interdivisional networks to spontaneously produce innovations; they must consciously manage the structure of these networks to promote innovation at all its various stages.”
They also suggest that “(…) ideas for productive collaboration will most likely come from “idea brokers.” These people maintain broad networks throughout the organization and are thus uniquely able to draw connections between—and recognize collaborative opportunities for—technologies, markets, or people that might otherwise never come into contact. (…) Like bees, they specialize in cross-pollination; spending a bit of time in a large number of places, they develop a unique, pan-divisional perspective on innovation.”
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Mixed by Fabienne Vandekerkove (CKO @ Whatever) in Knowledge mgmt
July
An article originally posted on blog.jackvinson.com
List of Lucas McDonnell “15 tips for successfull knowledge sharing” as well as Carnegie tips from “How to Win Friends and Influence People” compiled by Jack Vinson.
Read the full article at blog.jackvinson.com
In my opinion…
Take a look at this list which is full of good sense and practical wisdom. Should I have to keep just one rule in mind, this would be “Don’t just connect with those doing identical work”. Indeed cross-function knowledge sharing is a true source of self-enrichment and innovation !
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Mixed by Alexis Polet (Trainer @ Whatever) in Enterprise 2.0, Social software
July
An article originally posted on blog.hbs.edu
“…we realized that due to the distributed nature of the company and the growth through acquisition there was little sense of a Serena community. People often worked together for more than a decade, yet knew nothing about each other. And if you think about it, why would they? There was no easy way to learn more about your colleagues. So here we had all these home workers, or employees in satellite offices like Melbourne who we only knew by name. We wanted everyone to feel like they were a part of Serena, we wanted our employees to help us mold what Serena should stand for in a very public way. And we wanted to create a persona for Serena made up of the company’s collective personalities.
At the same time we had just moved into business mashups. And as we looked at ways to train our employees on the value of Web 2.0 and show them how the workforce of the future will interact with software it occurred to us that the best way to learn is first hand. Our CEO and CMO were already avid Facebook users, and had both been into social networking for years so we thought, “what do we have to lose?”
Read the full article at blog.hbs.edu
In my opinion…
An insightful story on hwo Serena –a 27 year old company employing approx. 850 employees located in 18 countries, with more than 35% working from home– chose in a bold move to use Facebook as their company wiki, and how enriching the whole experience has been so far, for the company itself as much as for its employees…
Make sure you check out their YouTube video (link provided in the story) ! It is really funny !
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Mixed by Gregory Culpin (Knowledge Officer @ Whatever) in Enterprise search, Trends
July
An article originally posted on arnoldit.com
“The most interesting point in Ms. Foley’s essay was: “SharePoint is a collection of six servers that provide document collaboration, portal creation, enterprise search, enterprise content management, electronic forms creation and management and business intelligence functions (analysis and publication of business information).”
Now we know. SharePoint is complicated. Perfect for SharePoint consultants and Microsoft fans in information technology departments. SharePoint can be slightly less satisfying for users who want to use a system that is transparent, snappy, and easy to customize.”
Read the full article at arnoldit.com
In my opinion…
Sharepoint is a well-known product, yet its complexity to be implemented in a corporation (large or small), as underlined by Mary-Jo Foley’s essay and reinforced by Arnold Stephen’s follow-up, is very often under-estimated by IT departments and further up the ladder.
In reality however, the huge amount of effort, time and money which has to be invested before getting a decent customized/usable platform now haunts many of those who have had the guts to try and get the monster truck on track. Getting it to roll in the initially wanted direction is another matter altogether!
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Mixed by Sophie Berque (Communication Manager @ Whatever) in Enterprise 2.0
July
An article originally posted on ITSinsider
“For a long while now, Jevon MacDonald and I have been grousing about how the different players involved in delivering 2.0 solutions to business can often be confused and misunderstood. We started working on a graphic, which I’ll happily “open source” for anyone’s input or for re-purposing.”
Read the full article at susanitsa.wordpress.com
In my opinion…
Interesting initiative of Susan Scrupski and Jevon MacDonald related to the influence of the 2.0 into the business… They suggest a first diagram to clarify the things by classifying Social Media, Entreprise 2.0, Digital Marketing and Mass Collaboration stuff; and especially places where the 2.0 components meet concretely.
Anyone interested in participating to this graphic can do so. They call for contribution: a great 2.0 attitude.
Next step is to detail each circle and what are and will be the implications for the enterprise, something that is essential to encourage 2.0 adoption.
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Mixed by Thomas Moreau (Head of Training @ Whatever) in Enterprise 2.0, Enterprise search, Trends
July
An article originally posted on Alt Search Engines
John Conroy looks at 75 alternative search engines in 14 categories, naming a “Top Dog” in each category.
See the full list at cmswire.com
In my opinion…
Hey! Look who’s the Top Dog in Enterprise Search! How great. Though we might beat, we don’t bite. So do not hesitate to come and see us!
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Mixed by Thomas Moreau (Head of Training @ Whatever) in Web search
July
An article originally posted on Search Engine Land
“Yahoo had little take-up of its social search product. I’ve never seen the company explain why. My own suspicion is that take-up was low because search is NOT a social activity. I believe people tend to search when they have an immediate desire that needs fulfilling, and taking time away from the search activity to “share” with others is a distraction. Consider the person who has a broken water pipe. They might search quickly to find a plumber. They aren’t likely thinking at that moment that they want to tag and classify the search they conducted, much less the plumber they called. They just want the pipe fixed!”
Read the full article at searchengineland.com
In my opinion…
This interesting post by Danny Sullivan talks about search 4.0 as the era of human added-value coming back into the relevancy algorithms. Indeed, everyone has an aera of expertise. And if one could use this expertise to surface the good from the bad and the ugly, then users would benefit from it. And while Danny writes that search is not a social activity, I really think that bringing social elements into search results is a great way to avoid inconsistencies. Indeed, what if the person who had a broken water pipe could rate the plumber, and recommend it to his friends? So that when they’ll search one, they’ll be able to find the recommended one, and be confident that he will do a great job? That is what search 4.0 means to me.
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Mixed by Gregory Culpin (Knowledge Officer @ Whatever) in Trends
July
An article originally posted on ReadWriteWeb
“The information overload problem has reached a critical point. Workers drowning in their inboxes and jumping from task to task have now cost the nation $650 billion in lost productivity. A research group attempting to understand and combat the problem has recently been formed. We can either wait for answers for them, or we can start finding solutions ourselves. Let’s do what social media addicts do best: let’s crowdsource this thing!”
Read the full article at www.readwriteweb.com
In my opinion…
New collaboration trends and communication tools have the unfortunate side-effect of generating huge amounts of information which distract their users and as a result your employees if you are looking to adopt them inside your enterprise. Managing your employees attention should be in your top criteria when choosing these tools as well.
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