The Enterprise Social Search feed jockey
November
An article originally posted on www.cioupdate.com
“Enterprises must reconsider and redraft their knowledge strategy for this “2.0″ world (…) the traditional deployment of centralized content management systems will have to be merged with this newer phenomena of community-driven content generation.”
Read the full article at www.cioupdate.com
Human factor is often forgotten in knowledge management. This article shows that human is the epicenter of KM. But how to extract and manage knowledge from people ? According to Raj Datta, CKO at MindTree, the solution is in social media and web 2.0.
People need to discuss, give opinions, share and have the feeling to belong to a network, they are not computers. It is why the traditional process-driven approach of KM must be changed into a people-driven approach. Furthermore, the work style of new generations is more fluid and collaborative.
Social media seems to become more and more important for Knowledge Management and can bring innovation in enterprise, just look at open source communities …
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