“This video focuses on basics of social media: new technology that makes everyone a producer and tools that give everyone a chance to have a say.”
Social Media in Plain English from leelefever on Vimeo.
Video: Social Media in Plain English
June
An article originally posted on Common Craft
In my opinion…
These people made a new video introducing social media. Time for an ice cream!
Agree? Disagree? Join the discussion »
Top 5 reasons why “The Customer Is Always Right” is wrong
April
An article originally posted on Positive Sharing
“The fact is that some customers are just plain wrong, that businesses are better of without them, and that managers siding with unreasonable customers over employees is a very bad idea, that results in worse customer service.
So put your people first. And watch them put the customers first.”
Read the full article at positivesharing.com
In my opinion…
This polemical post has been read by 100,000s of people and has been mentioned all over the blogosphere.
Agree? Disagree? Join the discussion »
ESS - SlideShare’s slideshow of the day !
April
An article originally posted on slideshare
“Hey Knowledge Hero!
Your slideshow Enterprise Social Search has been selected as the ‘Slideshow of the Day’ on the SlideShare homepage. Our editorial team would like to thank you for this awesome creation.
- The SlideShare Team”
