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How to successfully implement social software company-wide

Mixed by Fabienne Vandekerkove (CKO @ Whatever) in Social software

20 December
An article originally posted on The Content Economy

Michael Idinopulos at SocialText shares some advice about how to successfully implement social software company-wide.

1. Encourage a broad range of use cases
2. Recruit energetic champions across the organization
3. Launch the tools with hands-on experiences for new users
4. Route repeated activities through social software
5. Integrate with existing systems of record
6. Leverage public communities

Read the full article at www.thecontenteconomy.com

In my opinion…

If you don’t know where to start, start here. One more post from “The Content Economy” which is crystal clear and plenty of sense!

Business Social Networking Manager - almost a job?

Mixed by Gregory Culpin (Business Development Officer @ Whatever) in Trends

16 December
An article originally posted on blog.worknouveau.com

“Social networking is usually frowned upon by management as being a distraction from the task in hand, but there are signs that attitudes are changing. It is perhaps most noticeable amongst young companies that are using these networks as a medium for sustained marketing assaults and creating meaningful networks that previously could only have been forged by trudging around conferences or physically knocking on doors.”

Read the full article at blog.worknouveau.com

In my opinion…

Article describing how new functions related to business social networks (inside and outside the enterprise) are emerging from the Enterprise 2.0 context and from the need of sharing key knowledge between colleagues and external people.

The Enterprise 2.0 Recovery Plan

Mixed by Sam Van Campenhout (Business Development Manager @ Whatever) in Enterprise 2.0

11 December
An article originally posted on blog.hbs.edu

“Recent events in the news have inspired a thought experiment: I asked myself what I would do if I were put in charge of IT as part of the turnaround effort at a big US automaker. To be a bit more specific, I imagined that one of the big 3 American auto companies was taken over tomorrow by enlightened and aggressive new leadership whose only goals are to restore the company to operational and financial excellence. This leadership is enlightened (in my book) because it believes firmly in the power of IT to help businesses achieve their goals and differentiate themselves in the marketplace, and will fund and fully support whatever initiatives I propose (this is a complete fantasy for several reasons, but thought experiments aren’t supposed to be constrained by reality.).”

Read the full article at blog.hbs.edu

In my opinion…

Will any of the VPs of IT of the major US car manufacturers read Andrew’s post on how he would use IT (as a means, not a goal) to use all of the knowledge that resides within these huge organisations to get through this economic hurricane?
I hope so.

LinkedIn Etiquette: Five Dos and Don’ts

Mixed by Thomas Moreau (Head of Training @ Whatever) in Trends

10 December
An article originally posted on www.cio.com

“Building a strong profile on LinkedIn, the social network for professionals, has taken on greater importance as the economy slips deeper into a recession. What information you decide to include, or exclude, could affect future job opportunities as well as your overall identity on the public internet.”

Read the full article at www.cio.com

In my opinion…

Very interesting tips and tricks! Mmm… I’d better change my profile picture.

The ability of employees to communicate efficiently is a key asset for any organization

Mixed by Fabienne Vandekerkove (CKO @ Whatever) in Trends

29 November
An article originally posted on The Content Economy

” (…) If we take this reasoning to the extreme, then the ability of an organization to communicate successfully internally as well as externally can simply be seen as the sum of the ability of all its members to communicate, plus a culture and infrastructure that empower and leverage.”

Read the full article at www.thecontenteconomy.com

In my opinion…

“one person’s talent has rather limited value if it cannot be “cross-fertilized” with the talent of other persons.” In the same order of idea, I tend to think that most valuable knowledge is not what’s IN people but what’s exchanged BETWEEN people.

Should Knowledge Workers have E2.0 Ratings, Part 3

Mixed by Sam Van Campenhout (Business Development Manager @ Whatever) in Enterprise 2.0, Knowledge mgmt

27 November
An article originally posted on blog.hbs.edu

Andrew posts his answer to 3 questions that were regularly raised by people commenting the previous posts on this topic.
- If you measure activity, aren’t you just going to get activity?
- Why not measure instead what we’re really interested in: innovativeness, productivity, service levels, etc.?
- Wouldn’t some people treat ESSP contribution as a chore, doing the minimum necessary, and with minimal thoughtfulness?

Read the full article at blog.hbs.edu

In my opinion…

seeiing/using = believing (positive nature) vs pessimism
Andrew still believes that a multi-dimensional individual measurement program will help organisations to focus & reach goals, despite all negative comments (things that may go wrong while measuring) posted by people reading part I & II

Is SaaS Cheaper Than Licensed Software?

Mixed by Antoine Perdaens (COO @ Whatever) in Trends

26 November
An article originally posted on Read/WriteWeb

“It would take over 4 and a half years before the licensed software became cheaper. By that time, I’m quite sure there would be another solution that could replace SharePoint, and the cycle would start again. We can quibble about the numbers, but you get the point. Plus, the numbers don’t reflect that the SaaS solution is likely to improve and innovate faster than the licensed software by a significant amount.”

Read the full article at www.readwriteweb.com

In my opinion…

When considering to run new software there is more than the licensing cost to consider. Jason points very well that a software you buy will probably be outdated before it starts to be cheaper than an online solution and that usualy SaaS software improve quicker than traditional software. Always good to keep in mind.

10 Top Social News Sites Ranked by Design

Mixed by Grégoire de Hemptinne (Developer @ Whatever) in After party

21 November
An article originally posted on emitgraphics.com

“Digg, Reddit, Mixx, Slashdot, and so on. They are all great social news and media websites, but how do they rank in terms of how easy they are on the eyes? Here I will rank all the top social news and media websites based solely on their layout.”

Read the full article at emitgraphics.com

In my opinion…

The amount of social websites is increasing rapidly and the concurrency is hard on the internet between all those websites which are providing almost the same services. That is why they need to distinguish themselves from the others.

There are several ways to get out of the mass and try to be “the chosen one” for the final user. A very important aspect, even if it could seem insignificant to some developers, is the design and the layout of their application. Indeed, the first thing the final user see is the look and feel of the website, and for this reason they will stay or they will leave.

This article is just discussing about that point and is trying to compare some famous social news websites on the level of their look and design. It’s interesting to see how a final user is considering the sites he visited and to understand why he made that ranking.

A good design is indeed one of the major factors in user-adoption, besides usability and the functionalities offered, which are all determining the ‘lifetime’ of these social tools.

A Selection of Social Media Search Engines

Mixed by Thomas Moreau (Head of Training @ Whatever) in Web search

19 November
An article originally posted on www.ariadne.ac.uk

“If a company doesn’t know what is being said about them, that doesn’t stop it being said; it just means that they are not in a position to contribute to or influence that discussion. Surely it becomes more, not less necessary to be aware of and to search this content - just to keep up to date, if nothing else.”

Read the full article at www.ariadne.ac.uk

In my opinion…

I would recommend to try Social Mention. I tried this with a few company names and it is a nice place to start monitoring things. Unfortunately, you can’t subscribe to RSS feeds that warn you when new content is available. Still you need to create feeds directly from sources like Delicious, Digg or Technorati and grab them all in a one place

Knowledge Plaza: La conoscenza aziendale a portata di click

Mixed by Gregory Culpin (Business Development Officer @ Whatever) in Enterprise 2.0, Knowledge mgmt, Taxonomy

19 November
An article originally posted on www.socialenterprise.it

Knowledge Plaza offers without a doubt a new and extremely powerful platform for locating and capitalizing business knowledge, skillfully mixing advanced concepts such as social filtering, people tagging, the merge of taxonomies, tags and facets, the use of experts such as vertical search engines. (…)”

Read the full article at www.socialenterprise.it

In my opinion…

Emanuele Quintarelli, an information architect, user experience and social software consultant, wrote up this complimentary article about Knowledge Plaza. If like me you are not Italian literate, check out the following English translation.

Grazie mille per il relè Emanuele and we’ll be glad to gather your feedback for making the interface even more intuitive. ;-)