Mixed by Gregory Culpin (Knowledge Officer @ Whatever) in Enterprise 2.0, Enterprise search, Knowledge mgmt, Social software
November
An article originally posted on www.theappgap.com
“Knowledge Plaza is a Web-based platform for enterprise search, social bookmarking, knowledge management, information brokerage and expert identification. Every tile, or piece of information, has its own page like members so you can see all the activity related to the information. You can also send a link to the page so others can see the context around the information. I like this in the same way I think the Mosaic concept adds value. You get the context surrounding information and you can share this context. This concept of providing context is pervasive in Knowledge Plaza and I think that is one of its greatest strengths. It takes knowledge management nicely into enterprise 2.0.”
Read the full article at www.theappgap.com
In my opinion…
Bill Ives wrote up this excellent article about Knowledge Plaza at the App Gap, after only a brief tour of the solution. We’re already looking forward to further interaction and collaboration during his next visit to Belgium. 
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Mixed by Gregory Culpin (Knowledge Officer @ Whatever) in Enterprise 2.0, Enterprise search, Knowledge mgmt
November
An article originally posted on www.socialglass.com
“Recent discussions at work have prompted me to re-iterate something very fundamental that often gets overlooked when it comes to Enterprise 2.0. An organization will never adopt a single social productivity tool. Knowledge will ALWAYS be scattered.
Enterprise search will unlock data and increase the propensity for information (and the knowledge workers who create it) to be discovered. Discoverability leads to recognition, and recognition leads to increased participation. Enterprise 2.0 must be approached holistically.
Clearspace doesn’t do this. Thoughtfarmer doesn’t do this. Mindtouch doesn’t do this. There is no “Enterprise 2.0 in a box” solution. Period.”
Read the full article at www.socialglass.com
In my opinion…
I recently stumbled upon Jeremy Thomas who stated a few months back on Twitter that “Data within the enterprise will never be unified in one place i.e. a wiki, community, KM platform” and that “Search is key”. This followed his post on Social Glass which had been followed up by people such as Jon Husband and Chris McGrath with whom I couldn’t agree more on the fact “Enterprise 2.0 is as much a mindset than tools”. However, I guess you realize that closing the door to new potential solutions actually opens a huge one for being challenged?
Search is of course important, but in its current state search alone is insufficient. Enterprise search is as broken as web search: too many different sources, too little context. The fact is although it brings silos together, unfortunately context is either left behind or difficult to homogenize when brought in from this diversity of sources and formats.
The only option left is to then give users the ability to build context themselves around all this information once it’s been discovered and/or retrieved.
Funnily enough Jon Husband mentioned PKM (Personal Knowledge Management) which we’ve believed for a long time to be an essential step towards proper adoption of EKM (Enterprise Knowledge Management) solutions.
“Personally essential, collectively critical” : these are actually thoughts which lead our team to develop a few months back what is being recognized as a very elegant I&KM receipe which gathers any form of information (docs, websites, emails, contacts, search tools), but which more importantly allows users to interact around these items. Not only is all your information searchable, but it becomes contextualised under a single coherent umbrella: “No more silos, just context”. Social interaction and productivity then kick in to give you (what we think is) an all-in-one enterprise-wide solution for EKM.
Either way, I’d be more than glad to share thoughts on this with you guys. We are getting very positive feedback about the platform, but it’s definitely a treat to get dubious people on board and convince them this is actually possible;-)
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Mixed by Gregory Culpin (Knowledge Officer @ Whatever) in Enterprise search, Trends
July
An article originally posted on arnoldit.com
“The most interesting point in Ms. Foley’s essay was: “SharePoint is a collection of six servers that provide document collaboration, portal creation, enterprise search, enterprise content management, electronic forms creation and management and business intelligence functions (analysis and publication of business information).”
Now we know. SharePoint is complicated. Perfect for SharePoint consultants and Microsoft fans in information technology departments. SharePoint can be slightly less satisfying for users who want to use a system that is transparent, snappy, and easy to customize.”
Read the full article at arnoldit.com
In my opinion…
Sharepoint is a well-known product, yet its complexity to be implemented in a corporation (large or small), as underlined by Mary-Jo Foley’s essay and reinforced by Arnold Stephen’s follow-up, is very often under-estimated by IT departments and further up the ladder.
In reality however, the huge amount of effort, time and money which has to be invested before getting a decent customized/usable platform now haunts many of those who have had the guts to try and get the monster truck on track. Getting it to roll in the initially wanted direction is another matter altogether!
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Mixed by Thomas Moreau (Head of Training @ Whatever) in Enterprise 2.0, Enterprise search, Trends
July
An article originally posted on Alt Search Engines
John Conroy looks at 75 alternative search engines in 14 categories, naming a “Top Dog” in each category.
See the full list at cmswire.com
In my opinion…
Hey! Look who’s the Top Dog in Enterprise Search! How great. Though we might beat, we don’t bite. So do not hesitate to come and see us!
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